Privacy Policy and Personal Data Protection
Processing of Personal Data
At POLIPLET D. O. O., we are aware of how important the security of personal data is, which is why we carefully comply with and implement all applicable national and European legislation in this field.
We process personal data in order to provide the best possible user and customer experience related to our products and services, while also ensuring the highest level of care regarding the security and confidentiality of storing and processing your personal data.
All of our activities related to personal data are carried out in accordance with the currently applicable personal data protection legislation. We ensure that your personal data is stored appropriately and with due care, that suitable control over the purposes of processing your personal data is maintained, and that you are able to exercise all rights granted to you under the applicable legislation.
As an individual, you have the right to request:
- information about which of your personal data we process and for what purposes;
- correction of your personal data in the event of incompleteness in our records;
- transfer of personal data from our database to another processor or controller of personal data;
- objection where processing is intended for direct marketing purposes, including user profiling.
You can read more about your rights regarding personal data protection below.
Legal Bases for Processing
POLIPLET D. O. O. processes your personal data only if there is a legal or other valid basis for doing so. We process data on the following bases:
- Your direct consent within the contact form and the use of web analytics;
- For the performance of a contract concluded between us as the service provider and you as the client;
- For the implementation of measures prior to concluding a contract;
- Legitimate interest, primarily relating to the direct marketing of our services; and
- Compliance with legal obligations, particularly in cases of non-fulfillment of contractual obligations and the application of appropriate sanctions.
Data We Process and Our Purpose
Data obtained through the contact form and online purchase
The data we obtain through the contact form includes your first and last name, telephone number, e-mail address, and the service(s) you require. We collect this data securely. We use it for the purpose of responding to your inquiry, fulfilling obligations arising from the sales contract, and for further business cooperation. We do not use this data for marketing purposes unless you expressly consent to such use.
Data obtained through a concluded contract
The data we obtain through a concluded contract includes the company name, address, tax number, registration number, and the first name, last name, and e-mail address of the contact person. We need this data for uninterrupted operations, issuing invoices, and later, if necessary, debt collection.
Data obtained from public records
The data we obtain from public records includes the company name, address, and tax number. We need this data for issuing invoices. In our business practice, we do not collect data from databases for marketing purposes.
We process the personal data of individuals at the request of clients and under contracts concluded with them. The client is responsible for ensuring that the data has been collected lawfully. We obtain all necessary information confirming that the data has indeed been collected lawfully.
For the purpose of marketing our services, we advertise on various platforms (Google Adwords, Facebook Ads Manager), using data obtained through advertising tools. Through these tools, we do not have access to specific personal data, but we may profile visitors to our website based on anonymized data.
Processing of Personal Data When Visiting the Website www.poliplet.si
To ensure the best user experience on our website, we use the advanced web analytics program Google Analytics. The purpose is to ensure that the website functions smoothly and is optimized for the benefit of all visitors.
As a user of our website, you have the right, immediately upon visiting the homepage, not to consent to the processing of this data. You may avoid such processing by appropriately adjusting cookie settings when visiting the website or by adjusting cookie settings in the web browser you use.
If you consent to data processing (accept cookies on the website), we obtain your anonymized IP address. This means that all your personal data is encrypted and unavailable to us.
Rights of Individuals Whose Personal Data Is Processed
Individuals whose personal data we process have the right to request from POLIPLET D. O. O.:
- access to personal data,
- correction of personal data,
- deletion of personal data from the personal data database, and
- restriction of the processing of your personal data.
As an individual, you also have the right to object to processing and the right to data portability.
You may exercise these rights by submitting a written request via e-mail to info@poliplet.si.
We will decide on your request within one month of receiving it. This period may be extended by a maximum of two additional months in cases of complexity or a large number of requests, of which you will be informed.
Right to Rectification
As an individual, you have the right under applicable legislation to have inaccurate personal data concerning you corrected and, taking into account the purposes of processing, the right to have incomplete personal data completed.
Right to Erasure
- the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
- you withdraw consent on which the processing is based and there is no other legal basis for processing;
- you object to processing and there are no overriding legitimate grounds for processing;
- the personal data has been processed unlawfully.
Right to Restriction of Processing
- you contest the accuracy of the data, for a period enabling us to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
- we no longer need your personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims;
- you have objected to processing based on our legitimate interests pending verification of whether our legitimate grounds override your grounds.
Right to Data Portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and the right to transmit those data to another controller.
Right to Object
Where we process your data based on legitimate interest for marketing purposes, including profiling, you may object to such processing at any time.
Retention Period of Personal Data
We retain data only for as long as necessary to achieve the purpose for which it was collected or further processed, or until the expiry of limitation periods for the fulfillment of obligations or legally prescribed retention periods.
As a taxpayer under the law governing value added tax, we are obliged to retain invoices for 10 years after the end of the year to which the invoices relate.
After the retention period expires, the data is deleted, destroyed, blocked, or anonymized unless otherwise required by law for a specific type of data.
Controller Information
Your personal data is collected and processed by POLIPLET D. O. O., with registered office at Trubarjeva ulica 1, 2310 Slovenska Bistrica, registration number: 3638502000.
The person authorized for personal data protection appointed by the controller can be contacted via e-mail at: info@poliplet.si.
Final Provisions
If certain areas are not regulated by these personal data processing terms, the applicable legislation shall apply instead.
We reserve the right to amend these processing terms. You will be informed of any changes by publication on the official website or in another appropriate manner.
These processing terms are valid and applicable from 01/01/2022.